Privacy Policy.

01Introduction

LA Workflow Architects ("we," "us," or "our") respects your privacy and protects the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.

By using our website or engaging our services, you agree to the practices described here.

02Information we collect

We collect information you give us directly, plus some information generated when you use our website and services.

Information you provide

• Your name, email address, and phone number when you book a free process review or submit a form.
• Your business name and website shared on calls or during project onboarding.
• Account credentials and platform access given to us for project delivery, handled under the confidentiality section of our Terms of Service.
• Payment details, processed by our third-party payment providers. We don't store card numbers.
• Messages, files, and feedback exchanged during a project.

Information collected automatically

• IP address, browser type, device type, and operating system.
• Pages visited, time spent on each page, and the site that referred you.
• Cookies and similar technologies (see section 05).

03How we use your information

We use what we collect to:

• Deliver and manage the services you've hired us for.
• Contact you about your project, calls, and scheduling.
• Process payments and send invoices.
• Improve our website, services, and client experience.
• Send occasional updates about our services, only if you've opted in.
• Meet our legal obligations.

We never sell, rent, or trade your personal information to anyone for marketing.

04Third-party services

We run our website and deliver projects with trusted third-party tools, which may include:

• GoHighLevel (CRM, funnels, booking, and client communication).
• Google Workspace (email, calendar, and file storage).
• Stripe or PayPal (payment processing).
• Make, n8n, or Zapier (workflow automation).
• Analytics tools (website traffic and usage).

Each provider has its own privacy policy covering how it handles your data. We only share the minimum information each one needs to do its job.

05Cookies and tracking

Our website may use cookies and similar technologies to:

• Remember your preferences and improve your browsing experience.
• Understand how visitors use the site (analytics).
• Make the booking calendar, forms, and other embedded tools work.

You can control cookies in your browser settings. Turning them off may stop some features, like the booking calendar, from working properly.

06How long we keep it

We keep personal information only as long as we need it for the purposes in this policy:

• Project data: for the length of the engagement plus 12 months, for support and reference.
• Account credentials: deleted from our systems within 14 days of project completion.
• Marketing contacts: kept until you unsubscribe or ask us to remove you.
• Website analytics: kept only in aggregated, non-identifiable form.

07Data security

We take reasonable steps to protect your information from unauthorized access, changes, or loss, including:

• Storing credentials in password managers and encrypted tools.
• Limiting access to client data to the people who need it.
• Using HTTPS across our website and client-facing tools.
• Regularly reviewing the security practices of the tools we use.

No method of sending data over the internet is 100% secure. We work hard to protect your data, but we can't guarantee absolute security.

08Your rights

Depending on where you live, you may have the right to:

• Access: get a copy of the personal information we hold about you.
• Correction: have inaccurate information updated or fixed.
• Deletion: have your personal information deleted, subject to legal obligations.
• Opt-out: unsubscribe from marketing emails at any time.
• Portability: receive your data in a common, machine-readable format.

To use any of these rights, email us using the details below. We reply within 30 days.

09Children's privacy

Our services are not meant for anyone under 18, and we don't knowingly collect personal information from children. If we learn we have, we'll delete it promptly.

10Changes to this policy

We may update this Privacy Policy from time to time. Changes are posted on this page with a new "last updated" date. Continuing to use our website or services after an update means you accept the revised policy.